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Product design for AI and SaaS products

Product design for AI and SaaS products is the work of deciding how software behaves and looks: the tasks the product supports, the flows people follow and every screen state. Pavlo Zhydkykh designs these products in Figma, from user flows to developer handoff, with a fixed quote after a first call and a timeline in writing.

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Services
4
Tool
Figma
Price
Fixed quote
Timeline
Scoped per project
Feedback
2 rounds
Handoff
Dev-ready Figma

Key takeawaysUpdated By

Key takeaways

  • Product design has become a broad term that includes service, software and physical product design.[1]
  • The first of the 10 usability heuristics from Nielsen Norman Group is visibility of system status: the design keeps users informed.[2]
  • WCAG 2.2 covers a wide range of recommendations for making web content more accessible, and Pavlo checks every design against the guidelines.[3]
  • Pavlo Zhydkykh designs AI and SaaS products in Figma, from user flows to wireframes, UI, a clickable prototype and a developer handoff.
  • Pavlo has designed for the web since 2016 and works solo and remotely from Eastern Europe (GMT+2); every project gets a fixed quote after a first call.

What is product design?

Product design is the work of deciding how a digital product behaves and looks: which tasks the product supports, how people move through each task, and what every screen shows in every state. For a startup, design is the cheapest place to fix a problem, because a flow changed in Figma has not been built yet.

Wikipedia: Product design

Pavlo Zhydkykh

“I spend the first week on flows, not pixels. Most product problems are decided by what happens when a task fails.”

Pavlo Zhydkykh · Web designer and developer since 2016

Fit check

Is Product design
right for you?

A good fit if

  • AI and SaaS startups that need flows and screens designed before developers start.
  • Products where users get stuck and support answers the same questions every week.
  • Teams adding an AI feature that people do not trust or use yet.
  • Developers who need a Figma file with components and every state, not just pictures.

Not the right fit if

  • You need the product coded or published: Pavlo delivers Figma files and a handoff for your developers.
  • You need a brand identity or a logo from scratch.
  • You want a large research study with recruited panels and lab testing.

Compared

Which product design service fits

Four services, one process. Pick by what the product does and where the product runs.

Which product design service fits
CriterionBest forKey deliverables
UI/UX designAny product interfaceFlows, UI, components, prototype
AI UX designAI features, copilots, agentsInput, result, source and error states
Web app designSaaS tools and dashboardsTables, filters, forms, settings
Mobile app designiOS and Android appsScreens per Apple HIG and Material 3

Checklist

6 things every product design handoff should include

Pavlo checks the Figma file against this list before developers start the build.

  1. 1. User flows for every key task

    Each task mapped from start to finish, so developers see the order of screens, not single pictures.

  2. 2. Every state of every screen

    Empty, loading, error, success and disabled, not only the happy path with perfect data.

  3. 3. Components with variants

    Buttons, tables, inputs and cards built once in Figma, with variants and auto layout named for code.

  4. 4. Accessibility checked

    Text contrast of at least 4.5:1 and targets of at least 24 by 24 CSS pixels, per WCAG 2.2 AA.

  5. 5. A clickable prototype

    The key flows linked together, so the team can test the product before development starts.

  6. 6. Specs, tokens and a walkthrough

    Spacing, colour and type tokens, exported assets and a call between Pavlo and your developers.

Included

What every
project includes

Interfaces for AI and SaaS products that people get at once.

  • A fixed quoteIn writing, after the first call.

  • User flows and wireframesTasks and layout agreed before style.

  • Every state designedEmpty, loading, error and success.

  • Figma componentsVariants and auto layout, named for code.

  • Clickable prototypeKey flows to test before development.

  • Accessibility checksContrast and target sizes per WCAG 2.2.

  • Two feedback roundsOn the wireframes and on the final UI.

  • Developer handoffSpecs, tokens, assets and a walkthrough.

In their words

Product design, in the words
of docs and Pavlo's clients

Word for word, with the source linked: research, official documentation and the people Pavlo Zhydkykh has worked for.

“The product designer's role is to combine art, science, and technology to create new products that people can use.”

WikipediaProduct designSource ↗

“Users should not have to wonder whether different words, situations, or actions mean the same thing.”

Nielsen Norman Group10 usability heuristics, #4Source ↗

“Web Content Accessibility Guidelines (WCAG) 2.2 covers a wide range of recommendations for making web content more accessible.”

W3CWCAG 2.2, AbstractSource ↗

“One of the best contractors I have worked with. Really thoughtful about communication. Would 100% hire again.”

Remi LabelleCOO, Accolade Pro · Web app designSource ↗

“The web and mobile designs he created were amazing. His communication was prompt.”

Corentin BernardCEO, Accolade Pro · Web and mobile app designSource ↗

“He is amazing in what he contributes, both design-wise and also from the ideas.”

Oliver BockOwner, The B2B Answer · Website design, 2025Source ↗

FAQ

Questions about
Product design

Still unsure? Ask your AI about Pavlo Zhydkykh:

ChatGPTPerplexityClaudeGeminiGrok

Q.01

Which product design service do I need?

Start from the product: an AI feature or agent is AI UX design, a SaaS tool or dashboard is web app design, and an iOS or Android app is mobile app design. For any other interface the answer is UI/UX design, and the first call with Pavlo ends with a recommendation and a fixed quote.

Q.02

How much does product design cost?

There is no public price: Pavlo gives every project a fixed quote after a first call, based on the flows, screens and platforms in scope. The quote is in writing before work starts and includes two feedback rounds.

Q.03

How long does a product design project take?

The timeline depends on the scope and comes in writing with the fixed quote. Pavlo delivers the user flows in week 1, before any screen is drawn.

Q.04

What do you need to provide?

Access to the product or a demo, the main user tasks and your brand assets. Analytics, support tickets or real AI outputs help, and one person who signs off each step keeps the project on schedule.

Q.05

Who owns the designs?

You do. Files live in your Figma team or move there at handoff, with every component, style and prototype.

Q.06

What happens after handoff?

Your developers build the product from the Figma file in the stack the team already uses. Pavlo answers questions during the build and makes small changes and new screens at $30 an hour, with no retainer.

Pavlo Zhydkykh

About the author

Pavlo Zhydkykh

Pavlo Zhydkykh is a web designer and developer in Eastern Europe who has built websites for AI, fintech and B2B startups since 2016, designing and building each project himself on Framer or Astro + Sanity. Clients include MStudio Asia, Silicon Data, Inturai, Accolade Pro, NimbleStax and Sancts.

  • Top Rated on Upwork
  • 100% Job Success
  • 10 years since 2016
  • 50+ sites shipped
  • 90+ PageSpeed at launch
Kulparkivska St. 200, Lviv 79021, Ukraine +380 93 610 62 68 [email protected]

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