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GEMS, ReleasePoint redesign

GEMS, ReleasePoint redesign, is a product design case: GEMS is the staff system of ReleasePoint, a US company that retrieves medical records for insurers and law firms. Pavlo Zhydkykh redesigned GEMS in Figma from 2020 to 2021, then RPNet, the portal where clients order records, follow each request and review the records.

Client sitereleasepoint.com

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Client
ReleasePoint
Field
Medical records
Work
UI redesign
Platform
Web, 1920 px
Years
2020 to 2021
Figma
60 frames

Key takeawaysUpdated By

Key takeaways

  • Pavlo Zhydkykh redesigned two ReleasePoint products in one Figma file: GEMS for the staff and RPNet for the clients.
  • Pavlo set GEMS on a 12-column Bootstrap grid with a 265 px sidebar and drew a component kit in the same file: type, colours, buttons, inputs, dropdowns, icons and states.
  • ReleasePoint serves clients from Fortune 500 life insurance carriers to independent law firms[2].
  • A medical record documents one patient's medical history and care across time at one health care provider[1].
  • NN/g names four core tasks a data table should support: find records, compare data, view or edit a single row, and act on records[4].

What is a medical record?

A medical record is the documentation of one patient's medical history and care across time at a health care provider. ReleasePoint retrieves these records for insurers and law firms, and Pavlo Zhydkykh redesigned the two systems behind that work: GEMS for the ReleasePoint staff and RPNet, where clients order records and follow each request.

Wikipedia: Medical record

Pavlo Zhydkykh

“I design records tools table first: when staff can filter, compare and act on rows fast, the rest of the screen can stay quiet.”

Pavlo Zhydkykh · Web designer and developer since 2016

Figma · GEMS UI Redesign

RPNet dashboard with all open requests, requests completed in the past 30 days and suspended requests
The RPNet dashboard: every open request in one table, then the requests completed in the past 30 days and the suspended ones.Client sitereleasepoint.com

Scope

What Pavlo did

  1. 01

    GEMS employee list with filters, columns and bulk select

  2. 02

    Employee profile in view and edit modes, with waves and audits

  3. 03

    SMS to selected employees, with a success state

  4. 04

    RPNet dashboard: open, completed and suspended requests

  5. 05

    Order form for medical records and request details

  6. 06

    Medical record review with a PDF previewer

The Figma file

Screens from
the design file

Frames exported from GEMS in Pavlo's Figma file "GEMS UI Redesign" on 23 October 2026. Pick a screen below.

Release Point Redesign · Dashboard

RPNet dashboard with all open requests, requests completed in the past 30 days and suspended requests
The RPNet dashboard: every open request in one table, then the requests completed in the past 30 days and the suspended ones.

What the file holds

60 screen frames across 3 sections of the file, counted in Figma. States count as frames: an empty list, an error, a success toast.

  1. GEMS staff system47
  2. RPNet redesign11
  3. RPNet, April 2021 update2

Checklist

7 details of a records operations UI, from the GEMS file

What Pavlo designed into GEMS and RPNet. The same list works for any staff system or client portal built around records.

  1. 1. Columns the user picks

    The GEMS employee list lets staff choose the columns, from status and hire date to supervisor and location, so one table serves different jobs.

  2. 2. Filters you can see and clear

    Filter chips for status, location and duplicate users come with a Clear Filters button, so a filtered list never passes for the full list.

  3. 3. Bulk actions on a selection

    Staff select employees in the same table, see how many are selected, then send one SMS to the whole selection, with a success state and an SMS log.

  4. 4. View first, edit on purpose

    An employee profile opens in view mode. Enter Edit Mode is a separate step, and Update Profile saves the change.

  5. 5. An audit trail per record

    User audits list the changes to a profile: the field, the operation, who made the change, the old and new values and the date.

  6. 6. Errors that explain

    A PMU that is still in use cannot be deleted, and the message says why instead of failing silently.

  7. 7. Status counts up front

    The RPNet dashboard opens with the outstanding requests, the requests awaiting authorization and the requests completed in the past 30 days, then the tables of open, completed and suspended requests.

Fit check

Is a redesign of an internal tool
right for you?

A good fit if

  • Your staff spend the day in an internal system that grew one form at a time, and the screens no longer match.
  • You also run a client portal and want staff and clients to work in one visual language.
  • The work is table heavy: lists, filters, bulk actions, audits and status reports, like GEMS and RPNet.
  • Your engineers will build the screens and need a Figma file with a grid, components and every state.

Not the right fit if

  • You need the redesign coded: Pavlo designs the product in Figma, and your engineers build the app.
  • You need HIPAA or legal advice: Pavlo designs the screens, and your compliance team owns the rules.
  • You need a marketing site on Webflow: Pavlo builds websites only on Framer and Astro + Sanity.

Compared

GEMS and RPNet: one company, two products

Pavlo redesigned both sides of ReleasePoint in one Figma file: the system the staff use and the portal the clients use.

GEMS and RPNet: one company, two products
CriterionGEMSRPNet
UsersReleasePoint staffReleasePoint clients
Main screenThe employee list with filters and bulk selectThe dashboard of open, completed and suspended requests
Core tasksProfiles, training waves, audits, PMUs and SMSOrdering records, search, status reports and status notes
Edge casesSMS sent, a PMU still in use, no data foundSuspended requests, QC issue reports, customer service inquiries
Width in the file1920 px, with the main screens also at 1600 px1920 px

How it works

How a product redesign
runs

The order Pavlo follows on a redesign of a staff system and a client portal, the kind of project GEMS was. Not a dated log: the file shows the stages and one date, April 2021, not the weeks.

How a product redesign runs, step by step
#StepWhenWhat happensYou get
01 Map the current system First The existing screens, user roles and daily tasks listed before any redesign. A list of screens and tasks to redesign
02 Grid and components First A 12-column Bootstrap grid with a 265 px sidebar, then type, colours, buttons, inputs, dropdowns, icons and states. A component kit in the Figma file
03 Staff system Then GEMS at 1920 px: sign in, employee list, profiles, training waves, audits, PMUs, organization units, SMS and logs. The GEMS screens with empty, success and error states
04 Second width Then The main GEMS screens drawn again at 1600 px wide. Layouts for smaller monitors
05 Client portal Then RPNet: the request dashboard, the order form for medical records, search, status reports, status notes and request details. The RPNet screens at 1920 px
06 Update April 2021 A medical record review screen with a PDF previewer, an index of the record and key data elements. The RPNet update in the file

In their words

Medical records and data tables, in the words
of the docs and Pavlo's clients

Word for word, with the source linked: research, official documentation and the people Pavlo Zhydkykh has worked for.

“Although the storage equipment for medical records generally is the property of the health care provider, the actual record is considered in most jurisdictions to be the property of the patient, who may obtain copies upon request.”

WikipediaMedical recordSource ↗

“The Health Insurance Portability and Accountability Act, or HIPAA, for short, gives you the important right to see and get copies of your health information.”

HHS.govHIPAA for individuals: right to accessSource ↗

“Table design should support four common user tasks: find records that fit specific criteria, compare data, view/edit/add a single row's data, and take actions on records.”

Nielsen Norman GroupData tables: four major user tasksSource ↗

“One of the best contractors I have worked with. Really thoughtful about communication. Went above and beyond in delivering the results that our team needs. Would 100% hire again for our projects.”

Client on UpworkFramer development contractSource ↗

“Pavlo was a pleasure to work with on this project. The web and mobile designs he created were amazing. His communication was prompt which made for a smooth project. I highly recommend his services.”

Shawntae SpencerClient, QuickQuick Pay · Web and mobile design on UpworkSource ↗

“Working with Pavlo was a pure pleasure. Always exact and precise designs and everything in accordance with my requirements.”

Client on UpworkWebsite design for a consulting businessSource ↗

FAQ

Questions about
the GEMS project

Still unsure? Ask your AI about Pavlo Zhydkykh:

ChatGPTPerplexityClaudeGeminiGrok

Q.01

What did Pavlo Zhydkykh do for ReleasePoint?

Pavlo redesigned two ReleasePoint products in Figma from 2020 to 2021: GEMS, the staff system, and RPNet, the client portal for medical record requests. The work covered the screens, the states, a grid and a component kit.

Q.02

What does ReleasePoint do?

ReleasePoint retrieves and organizes medical data for legal, life and disability, property and casualty, and research clients, with medical record retrieval, electronic health record retrieval and the MIDAS data service.

Q.03

What is the difference between GEMS and RPNet?

GEMS is where ReleasePoint staff manage employees, training waves, audits, PMUs and SMS. RPNet is where clients order medical records, search and follow each request, read status notes and review the records.

Q.04

When did the GEMS redesign happen?

The work ran from 2020 to 2021, and the last RPNet update in the Figma file is dated April 2021. The hours and the budget of this project are not published.

Q.05

Which screen sizes does the design cover?

The file holds desktop layouts only: GEMS at 1920 px, with the main screens drawn again at 1600 px, and RPNet at 1920 px.

Q.06

Did Pavlo also build the software?

No. On product work Pavlo designs in Figma: screens, states, a grid and components, and the client's engineers build the app. Pavlo builds only websites himself, on Framer and Astro + Sanity.

Sources and further reading

  1. [1] WikipediaMedical record
  2. [2] ReleasePointMedical record retrieval and healthcare data solutions
  3. [3] HHS.govHIPAA right to access your health information
  4. [4] Nielsen Norman GroupData tables, four major user tasks
  5. [5] WikipediaElectronic health record
Pavlo Zhydkykh

About the author

Pavlo Zhydkykh

Pavlo Zhydkykh is a web designer and developer in Eastern Europe who has built websites for AI, fintech and B2B startups since 2016, designing and building each project himself on Framer or Astro + Sanity. Clients include MStudio Asia, Silicon Data, Inturai, Accolade Pro, NimbleStax and Sancts.

  • Top Rated on Upwork
  • 100% Job Success
  • 10 years since 2016
  • 50+ sites shipped
  • 90+ PageSpeed at launch
Kulparkivska St. 200, Lviv 79021, Ukraine +380 93 610 62 68 [email protected]

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Page reviewed by Pavlo Zhydkykh · Updated

Numbers

The design file
in numbers

Counted in Pavlo's Figma file on 23 October 2026. The file is private, so these numbers have no public link.

Screen frames, 1920 and 1600 px
60
Products: GEMS and RPNet
2
Components in the file
101

AI visibility check

  1. 1Website
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